The new LOVE ‘23 collection is here! (Current turnaround time is approx 7-10 days)

FAQs

Who are ‘Coops and Lu’?

Cooper and Luca are brothers aged 9 and 5. Two boys full of beans, they're kind of obsessed with ice cream, football, dancing, love playing in the garden (all hail artificial grass) and make their parents Faye and Raf super proud. It's 'JUST Coops & Lu' because they'll be no more kids... two is pleeeeeenty for us ;)

How long will my order take?

We hand print all our garments at Faye’s home studio in Manchester. Everything is made to order so please allow 7 working days for your order to be dispatched.

How do I know which size to order?

We have a sizing guide with measurements for all our garments. For kids... always best to size up and let them 'grow into it' ey? Get your money's worth and all that...

Can I return my item?

As all items are printed to order and made JUST for you, unfortunately we can not offer refunds or exchanges. We suggest that you thoroughly check the sizing guide to check your measurements and find the best fit before placing an order.

What if I receive a faulty item?

Whaaaaaaaat???! Who’s been slacking? Who needs a kick up the wotsits?
Seriously though, apologies if this has happened. We pride ourselves on making top quality products and before dispatch, triple check your order. However, if you have received a faulty item, we’re really sorry. Please contact hello@justcoopsandlu.com and we will sort/grovel.